1. In order to start sending and receiving secure messages via the Secure Portal, you will first need to register an account. To register a new account, click on the Register button located under ‘New to Secure Mail?’ as seen below.

Register Account

2. You will be redirected to a new screen. From the newly opened register account screen, follow the directions by entering your email address and choosing a new password. When choosing a  password for your account, make sure to follow the password complexity rules, as shown below in the red box. As indicated by the red arrow shown below, click the Register button once you have entered your email address and new password.

Account Confirmation

3. Once you have entered your email address and have chosen a password, you are shown an account change confirmation screen.

Notification Email

4. Next, check your email inbox for the new account confirmation email.  If the email does not arrive within a few minutes please check your SPAM/Junk folder. Specifically, the email will be entitled Entrusted Mail Notification.

Confirmation Link

5. Open the email. Inside, there will be a password activation confirmation link. Click on the link.

Activate Password

6. The confirmation link opens up a new web page. To finish the account activation process, click on the Activate button, highlighted in the picture below.

Activation Successful

7. After activating your new password, you will be shown a confirmation page.

Login

8. You will now be able to log into the portal, allowing you to send and receive secure messages.

For additional assistance, please contact us.