Zix Corps Response to the February 10th Data Center Outage.

Modified on Fri, 11 Feb 2022 at 05:18 PM

Zix's Data Center cause a total service interruption for most or February 10th.

On February 10th at 9:15 a.m. CST the Zix Data Center in Dallas, TX experienced a total power outage with cascading UPS failures in the data center that resulted in a services down condition. Power was restored at 11:00 a.m. CST. Services were restored throughout the day with all services reinstated by 10:30 p.m. CST.

Queued email began to flow as services were reestablished throughout the day, returning to normal mail flow operations.

Note: A Root Cause Analysis (RCA) which will be made available once complete.  We will post the RCA once we have access to the report.

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